About

I help navigate complexity, conflict and change.

Few people operate credibly across governance, dispute resolution, government relations, and independent reviews. I do.  And I’ve spent decades making that rare combination work for boards, government agencies, and organisations facing the moments that matter most.

When it has to be right, people call me
I chaired  the independent review of Aoteoroa New Zealand's electoral laws, one of the most significant constitutional reviews in a generation. I have twice independently reviewed the Banking Ombudsman Scheme. I sit as a Panel Member of the Human Rights Review Tribunal  and have served as a lay member of New Zealand’s High Court. 

Conflict is my territory
As the long-serving Executive Director of the Arbitrators’ and Mediators’ Institute of New Zealand, I built one of this country’s most respected professional bodies and developed expertise in dispute resolution. I advise on complaints schemes, design resolution processes, and can facilitate resolution across a board table or anywhere else it’s needed. When EQC needed a new dispute resolution service, they called me, as have many other organisations.

I chair boards that matter
I currently chair Utilities Disputes Limited and the Holocaust Centre of New Zealand. I formerly chaired the Consumer Advocacy Council, advocating for residential and small business electricity consumers and I was on the inaugural board of the Grocery Action Group, helping bring pressure on grocery pricing. The government appointed me as a New Zealand delegate to the  International Holocaust Remembrance Alliance.  

In 2021 I was named one of New Zealand’s 100 top diverse board-ready directors by the Ministry of Ethnic Affairs and the Super Diversity Institute for Law, Policy and Business.

I know how government actually works
My legal background, combined with deep relationships across the political and public sector, has enabled me to successfully shepherd legislation through Parliament across the health, infrastructure and justice portfolios.  I don't just an advise on what the law says.  I help organisations shape what it becomes.

You might've heard me
I’m a regular panellist on RNZ’s The Panel and have been a sought-after media voice across television, radio, and print for many years on many topics. 

To see the National Portrait article about me in the DomPost, click HERE

What drives me hasn’t changed
A legal mind. Governance skills. A belief that good process leads to better outcomes. And a genuine love of getting things done.

If you’re facing something complex:  a review, a board challenge, a legislative pathway, a dispute that needs resolving, let’s talk.

To see my CV, click HERE


Deb Hart Consulting